Rockin' Reptiles will ask for as much information as possible with regards to the location of the encounter. Depending on a number of factors including the weather, distance, parking facilities, space within the venue and animal availability, Rockin' Reptiles may take the decision to not proceed with a booking.

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Although Rockin' Reptiles will always try to fulfil requirements with regards to specific animal requests it may not always be possible to bring certain animals. A variety of species will always be provided.

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All bookings require a £50 deposit, with the remaining balance payable at least 24 hours prior to the encounter.  In the event of a cancellation, deposits are non-refundable, but can be used to book a new date within 3 months of the original date.

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A receipt is provided for all payments. Invoices are provided on request. It is the responsibility of the customer to let us know in advance so that an invoice can be provided either by email or post.

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All bookings are confirmed only once the full details of the encounter have been agreed with the customer.

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Our number one priority is the welfare of our animals and ensuring that they are being handled/treated appropriately. All children will require adult supervision at all times to ensure that our guidelines and instructions are being followed.

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By accepting the Terms & Conditions you acknowledge that this is a live animal encounter and as such comes with the risk of unexpected animal behaviour.

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Rockin' Reptiles reserve the right to stop an encounter at any time if any of the animals are showing signs of distress or it is deemed to be unsafe to continue for the sake of either the animals or the customers. Any outstanding balance is still payable.

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Please click  here to view the Rockin' Reptiles Privacy Policy.